Most people think hotel employees are effortlessly cheerful and naturally helpful and genuinely like their work.
Most people are wrong.
Find out what really goes on in the world of hospitality with this hilarious book full of funny and absurd stories, anecdotes told in dialogue, factoids, and hoax pop quizzes by two veteran concierges who paid their way while working at a combined 50 hotels in and around Times Square. They are very pleased to help you learn:

The truth about bedbugs
The mythology of "loyalty programs"
The 411 on hotel residents
And so much more

How May We Hate You? is both romp and commentary on the hospitality industry and life behind the nametag.
©2016 Anna Drezen and Todd Dakotah Briscoe (P)2016 Random House Audio
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Customer Reviews

Most Helpful
4 out of 5 stars
By Jessica on 24-04-18

Cute book :)

Where does How May We Hate You? rank among all the audiobooks you’ve listened to so far?

I thought this was a nice, fun, little read while I was busy at my desk. It was something I listened to in the background, but made me chuckle outloud a few times. Nothing too intense, but overall I thought it was good.

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3 out of 5 stars
By Leahmgordon on 25-05-16


it was fine... not highly intelligent but they won't care that I said that anyway. I think the material could have been condensed into a shorter book , and it definitely left me thinking that the hotel industry doesn't really value us as customers... which is sad since I think I try to be respectful
... but then maybe I am one of those ultra serious hotel guests they were describing. Glad I know what the concierge does.... kinda.

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