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I don't want to be a spoiler here, but it's really about quality feedback. The problem is that that's a no-brainer, but we don't execute properly on what we know we need or should be doing. And exactly what do we need to be doing anyway? How do we do it? Dr. Colgate stacks up the evidence so well that you'll be wondering why coaching isn't an ingredient in more businesses. Well, it needs to be, as you'll soon see. Thank you Dr. Colgate for putting this book together. The narrator was top-notch too.
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Mark has done a good job of pulling together a lot of ideas from various authors. I liked the book, but found nothing new here.
The random stories were funny and the best part of the book