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...if you're employed as a public sector servant and looking for ways of defining what you deliver and how you can do more with less...
2 of 2 people found this review helpful
Well worth reading, very practical example's given. Loved this book. This will make me take a few steps towards change
1 of 1 people found this review helpful
six 30 minute chapters. Too much content to just listen to, you need to read it as well.
The author presented case studies that helped to further my understanding of change within organizations and how incremental it can be. She presented very deep insight into how leaders react in difficult situations.