Difficult Conversations

  • by Harvard Business Review
  • Narrated by Jonathan Yen
  • 1 hrs and 34 mins
  • Unabridged Audiobook

Publisher's Summary

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell or blame you or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive - not combative.
Difficult Conversations walks you through:


Uncovering the root cause of friction
Maintaining a positive mind-set
Untangling the problem together
Agreeing on a way forward

About HBR's 20-Minute Manager Series: Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic.
Advice you can quickly listen to and apply, for ambitious professionals and aspiring executives - from the most trusted source in business.
PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your Library section along with the audio.

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Book Details

  • Release Date: 01-04-2016
  • Publisher: Audible Studios