Great Answers to Tough Questions at Work

  • by Michael Dodd
  • Narrated by Michael Dodd
  • 7 hrs and 19 mins
  • Unabridged Audiobook

Publisher's Summary

Short-listed for the CMI Management Book of the Year Award
The essential guide to turning tough questions into positive opportunities
Difficult questions can be thrown at you from your first job interview through to challenges you get when you've made it to the top. If you find yourself on the firing line on a regular or occasional basis, this is the perfect go-to guide to help you turn tough questions into positive opportunities.
Great Answers to Tough Questions at Work promotes a confident "win-win-win" mind-set for questioner, answerer, and wider audiences beyond. Author Michael Dodd provides golden formulae and proven strategies for constructing inspirational answers - however challenging, vicious, tricky, or stupid the question. He outlines simple but successful techniques for dealing with the kind of nightmare questions all ambitious people in the workplace have to face along their journey, whatever stage of their career.

Contains critical communication skills for executives, managers, leaders and those aspiring to fill these roles
Covers a wide range of work place scenarios such as job interviews, performance reviews, negotiations, customer relations, parliamentary inquiries, and cross-examination
Discusses how to see the issues underlying tough questions that you face in a different, more positive, solution-oriented way
Includes case study examinations of key moments where people in the public spotlight have done something particularly well or particularly badly while answering questions and draws out the lessons for listeners


See More Like This

Customer Reviews

Most Helpful

Fantastic book

Great book. It gives a detailed structure to communication. I pride myself in being an excellent communicator but any little always helps.
Read full review

- Kenny S

Book Details

  • Release Date: 20-02-2018
  • Publisher: Audible Studios