Take the stress out of giving feedback.
To help your employees meet their goals and fulfill their potential, you need to provide them with regular feedback. But the prospect of sharing potentially negative news can be overwhelming. How do you construct your message so that it's not only well received, but also expressed in a way that encourages change?
Whether you're commending exemplary work or addressing problem behavior, the HBR Guide to Delivering Effective Feedback provides you with practical advice and tips to transform any performance discussion - from weekly check-ins to annual reviews - into an opportunity for growth and development. You'll learn to:
Establish trust with your direct reports
Assess their performance fairly
Emphasize improvement, even in criticism
React calmly to a defensive feedback recipient
Recognize and motivate star performers
Create individualized development plans
Arm yourself with the advice you need to succeed on the job, from a source you trust. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your Library section along with the audio.
©2016 Harvard Business School Publishing Corporation (P)2016 Audible, Inc.