Summary

The cover story this month explains how the best business strategists use analogies to make sure their decisions lead to a breakthrough, not a disaster. Also we�ll take a look at the importance of understanding the transformative power of your own leadership, as well as how to strategically manage unforeseen risks that can devastate your company�s growth. Plus, want to learn what your customers really want? New research identifies four stages of customer focus and maps the organizational changes necessary to go from one stage to the next.
Want to sharpen your business skills with previous editions of the Harvard Business Review? You can find the archives by clicking on archives under periodicals.
©2005 by the President and Fellows of Harvard College, All Rights Reserved; (P)2005 Audible Inc.
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