The key to effective communication. Communication is essential in a healthy organization. But all too often when we interact with people - especially those who report to us - we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person." In this seminal work, Schein contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it.
“I have had the privilege of working with Ed Schein. Reading Humble Inquiry I could hear his voice asking me those humble questions that joined us in a mutual search for the answer. His book distills what he has learned and practiced in a lifetime of helping high-powered leaders be even more successful.”—Anthony F. Earley, Jr., Chairman, CEO and President, PG&E Corporation
We've sent an email with your order details. Order ID #:
To access this title, visit your library in the app or on the desktop website.
Yes okay it's good
- Cathy and Fiona Glanville
Schein's quality of thinking shines through!
I always choose the audio edition because of the flexibility in listening to it anywhere
It is a recipe for our times, when the art of humility may be getting lost
It made me hopeful that there is a silent majority out there who aren't the ones grabbing the headlines and still have values such as humility that are important to them
- Angela Jones