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What disappointed you about ITIL & ITSM - QuickStart Guides?
I own these books in print and wanted to study on the move but there are too many bullet points in the book and to make things worse the narrator clearly doesnt understand the topic or is unengaged with the subject matter
ITIL book s hard to listen as it is read quite monotonously almost robot-like. ITSM while written in a similar style is narrated much more brightly and has a lot of examples and not only theoretical material. This made this book easy to listen and I retained more information as a result. However the books compliment each other very well. So overall is a the value for the money and time is good.
4 of 4 people found this review helpful
it only talked more on ITSM.... not really recommended for the ITIL exam.
overall it was just okay
0 of 3 people found this review helpful