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The author does a great job at simplicity if writing and addressing important leadership qualities. I especially enjoy the references and referenced material throughout the text. Far better than the books that are full anecdotes. I also appreciate how he stresses the importance of daily learning, slow learning in the context of one's present organization. He redefines or at least introduces the reader to the idea that dissent and conflict is not bad and that life is not chaotic but complex. Very easy to listen
I don't think any of Fuller's ideas regarding how to lead in a culture of change are very novel. Personally, I felt the book was full of clichés. I was not a fan.