Most people don't know how to deal well with anger, so when it shows up at work, it can be nasty - and costly! We'll give you awareness of what's happening and effective approaches on how to manage anger, so it doesn't manage you. Change Masters has individually coached thousands of global executives to significantly improve their leadership communication skills since it was established in 1986. The Change Masters Leadership Success Series gives you usable information, containing pragmatic tools that have been road-tested by top leaders. Many times people consider a seminar successful if there is one usable nugget or idea. This series captures the most valuable nuggets we've gleaned to give you high value and save you time.More
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Some useful tactics.
Yes it has put me off other books in this genre.
Fine fine fine
Waste of money