Ask the right questions and get improved, sustained employee performance.
Since technology has made it easy to access, share, and distribute company data, many managers avoid live interaction, instead relying on emails, text messages, and Web-based seminars to manage their employees. But although technology has changed, people have not. There is still a need for effective face-to-face communication; managers need to have the ability to ask the right questions and use the answers to find solutions.
Questions That Get Results is an innovative, powerful resource that provides managers with the questions that lead to real answers for motivating employees, minimizing conflicting priorities, maximizing working relationships, building trust, holding the team accountable, coaching for greater performance, selling ideas, creating change, hiring the best candidates, and negotiating solutions to internal and external conflicts.
Each chapter profiles a manager who is struggling to communicate, an otherwise successful leader who is simply missing an element in their managerial toolkit.
Following each profile are practical tools that will assist any manager faced with a similar situation.
Together the authors train approximately 30,000 professionals per year.
Increase your effectiveness and bring out the best in your employees by learning the Questions That Get Results.
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Good but with a lot of padding
It could have been done in far less time. There was a degree of repetition and posing of questions which were extraneous or obvious. The stories went on too long. Sometimes authors need to appreciate that by writing less they can distill down more value for the (busy) reader.Overall, there was good value in this book but at almost 6 hours it was far too long. I had to work hard to extract the value from it.
Trying to sort the good stuff from the padding.
Yes, some of it was very useful. There were some sections which have been helpful in framing good questions and thinking about the subject in a different way.