Have you ever been put on the spot and kicked yourself later for not having a substantial, confident response? Have you ever lost out on a promotion because you didn't get along with your colleagues or boss? Have you ever blanked when delivering a speech or a presentation?
Saying the right thing isn’t just about feeling comfortable. It's also essential for building successful relationships, getting ahead at work, and increasing your income. To get what you want, you have to know how to ask for it, how to negotiate, how to react. That's where Lisa Marshall's audiobook comes in.
With proven strategies and practical action plans, Smart Talk will help you resolve conflicts, strengthen your natural charisma, and master the art of persuasion. Never again will you dread a holiday party or be rendered speechless at a business meeting. Backed by solid research and written in an engaging narrative style with a warm sense of humor, communication expert Lisa B. Marshall translates her wealth of experience into practical, fresh advice to help you navigate any complex situation, and achieve professional success.
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Clear, practical & inspirational
Yes, this is a very clear, engaging and above all useful book. I would recommend this to anyone who wishes to improve their communication skills in areas such as networking, negotiating, influencing, giving feedback and saying 'no' positively. As a communication skills trainer myself, I find that each chapter is a handy bite-sized refresher in its own right
Lisa presents the various topics in straightforward terms with practical suggestions. The use of 'Quick Quizzes' and Case Studies help to contextualise the theory and make it transferable to real-life situations
Lisa performs her own material clearly, enthusiastically and with a clear passion for her subject
If you are looking for an introduction to a wide range of communication topics without having to wade through the hundreds of other offerings out there, Smart Talk is invaluable.