• by Kerry L. Johnson MBA PhD
  • Narrated by Kerry L. Johnson MBA PhD
  • 6 hrs and 57 mins
  • Unabridged Audiobook

Publisher's Summary

Dr. Kerry Johnson is an international speaker, a coach, and the best-selling author of seven books, including Peak Performance and Behavioral Investing. In this audiobook he will make your telephone a profit center.
Some of the skills you'll learn are:

The 3 best closes to use on the phone
How to book appointments
What to say when someone says, "I'm not interested"
How to avoid telephone tag
How to get your calls returned
How to beat "call reluctance"

Includes a detailed reference guide.
PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your My Library section along with the audio.


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Customer Reviews

Most Helpful


Excellent ... it's useful
for beginners . Tools are essential for any business . The
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Book Details

  • Release Date: 02-09-2015
  • Publisher: Gildan Seminars