The Five Dysfunctions of a Team

  • by Patrick Lencioni
  • Narrated by Charles Stransky; introduction by Patrick Lencioni
  • 3 hrs and 45 mins
  • Unabridged Audiobook

Publisher's Summary

In keeping with the parable style, Patrick Lencioni begins by telling the fable of a woman who, as CEO of a struggling Silicon Valley firm, took control of a dysfunctional executive committee and helped its members succeed as a team. Story time over, Lencioni offers explicit instructions for overcoming the human behavioral tendencies that he says corrupt teams (absence of trust, fear of conflict, lack of commitment, avoidance of accountability and inattention to results). Succinct yet sympathetic, this guide will be a boon for those struggling with the inherent difficulties of leading a group.Building a cohesive team is not complicated, declares Lencioni. Departing from the dry, theoretical writing of many management books, he presents his case in the context of a fictional organization, and in doing so succeeds at communicating his ideas. The scenarios are recognizable and can be applied anywhere teamwork is involved, whether it is a multinational company, a small department within a larger organization, or a sports team. At the end of the story, the main points are summarized, and clearly expressed suggestions and exercises are offered to help bring about change. Concise and easy to follow, this program is recommended for anyone who is a member of a team that needs improvement.The Five Dysfunctions of a Team is also available in print from Wiley.

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What the Critics Say

"A gripping analysis of what makes teams work effectively. This fine work is a must-read for any leader that has come to grips with the fact that no one makes progress - much less succeeds - alone." (James Amos, president and CEO, Mail Boxes Etc.)

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Customer Reviews

Most Helpful

Learn why building trust, builds your team

Would you consider the audio edition of The Five Dysfunctions of a Team to be better than the print version?

I loved the audio edition so much I bought the book. The book contains some great practical exercises at the end of the book to do with your team to build trust, to manage tough topics etc, so while I will probably listen to the book again, I use the print copy for reference.


What was one of the most memorable moments of The Five Dysfunctions of a Team?

There were many lightbulbs moments in the book, but a couple that made me smile were when the CEO had her first face-to-face challenge with her sales manager, who had purposely booked a customer meeting in the middle of her first management retreat to avoid going. The way she managed it was poetic. Then other was when she told the story to her team about her own career mistakes. As a young consultant she hadn't understood the importance of The Team, and through her own naive logic promoted the team's high performer who was also the top team destroyer. She got fired.


What does Charles Stransky; introduction by Patrick Lencioni bring to the story that you wouldn’t experience if you had only read the book?

I always prefer audio books that have been recorded with the author. It shows a level of care for the audience that I greatly appreciate. In this case Patrick recorded the introduction to set the scene, and having the voice and the picture, really helps me connect with him.

Charles Stransky does a great job telling the story (even if his English accent is terrible ;) ) His voice skills helps the listener focus on the meaning of the content rather than having to imagine the scenerio. Great job.


Did you have an emotional reaction to this book? Did it make you laugh or cry?

I was totally inspired after reading this book. I immediately starting discussing the concepts with my colleagues and I have the book with me as a constant reminder. It's not something that I can fully take on board in one go, so I plan to go through it again on my next road trip, to cover the key topics more thoroughly.


Any additional comments?

Highly recommend it. The storytelling approach really worked for me to understand how to apply the theory. Thumbs up!

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- Helen Dunnett

Compelling listen

Thought provoking listen, which had me hooked. Most of the book revolves around the goings on in a fictional - and, of course, dysfunctional - company; many of the scenarios raised in the will resonate. (The last part of the book, which goes through each of the five dysfunctions in a more formal way perhaps works less well in audio-book form.)
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- Browns View

Book Details

  • Release Date: 18-10-2002
  • Publisher: Random House Audio