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I just want to redress the balance and give an alternative perspective.
Firstly, this is based largely on re-edited collected blogs and as such it can repeat many core subjects. Many of these key messages bear repeating. Sure, Tom Peters has a distinctive no nonsense, cut through the BS, why aren't you doing this - are you stupid? attitude and fans love him for it.
There are quite literally hundreds of gems within and I have bought the 'real' book for reference on the back of listening to the audiobook. This is not just inspirational, it is a call to arms for all of us, relevant to all organisations. As Tom (frequently) reminds us, we are all sales people, we are all selling something.
If you are serious about constant and never-ending improvement and out-of-this-world service, then this is a great source of thought-provoking ideas, kick-up-the-pants chiding and passionate treatise to accompany you on the journey. You'll be in masterful company.
4 of 4 people found this review helpful
I have seen the last 2 reviews but must respectfully disagree. This is and remains one of my favourite business books of all time. Every one of the 163 Little Big Things has the power to move, to reshape a company and I would love to see a business embrace just 1% of what Tom talks about. There are also some fantastic videos and PDF downloads to accompany the book. If you want something that will gather dust and look pretty then this book is not for you. It is an ACTION MANIFESTO.
1 of 1 people found this review helpful
The concept and basic info from this book is captivating and useful - although I could do without the overused gimmicks like " the three things you need to know are LISTEN LISTEN and LISTEN" - and goofball comments about business lessons I could learn from Barack Obama -
A decent book, but one better served in paperback vs. audio since these chapters would be easier to digest little by little..
A decent book, but one better served in paperback vs audio since these chapters would be easier to digest little by little..
15 of 16 people found this review helpful
Personally, I found this book very hard to listen. It seems that author is too much in love with the ideas he is trying to convey, and for this reason "eats the microphone", repeating the same point three of four times. Moreover, some of the "insights" are given without any explanation, keeping the listener wondering what are they all about. Material doesn't seem to have any structure - all in all, the book looks like a collection of blog posts, a big blob of spontaneous insights.
Finally, I am really skeptic about an author who has to publish 163 (!) tips to make his point that small things matter. Could not the same message be packed in a more concise format?
17 of 19 people found this review helpful