The Six Sigma Way

  • by Peter S. Pande, Robert P. Neuman, Roland R. Cavanagh
  • Narrated by John Lescault
  • 4 hrs and 21 mins
  • Unabridged Audiobook

Publisher's Summary

Cost reduction, productivity improvement, customer retention, these are the promises of the Six Sigma quality management system. The Six Sigma Way reveals how GE, Motorola, and numerous other companies are successfully using Six Sigma to fine-tune products and processes, improve performance, and increase profits. Now you can learn the roadmap for implementing Six Sigma in your manufacturing or service organization.
The authors, ­­who have worked with some of the most visible Six Sigma companies, including GE, provide step-by-step guidance and practical implementation guidelines. Whether your goal is to fix a process problem or implement Six Sigma company-wide, The Six Sigma Way will help you develop an approach customized for your company's needs and the challenges of the 21st-century business environment.
The Six Sigma Way:


Addresses the challenges and politics of launching, leading, and training people for Six Sigma.
Focuses on implementing the major steps and quality improvement tools in the Six Sigma system.
Features insights, comments, and examples from business leaders and managers using Six Sigma in their organizations.

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Customer Reviews

Most Helpful

Sales pitch for the consultants who wrote the book

This was a very disappointing read. It felt like to much generic stories and to little substance.

I got it as extra material for my Lean Six Sigma Green Belt certification, but had no benefit of reading it.

If you are looking for Lean Six Sigma books I would suggest this instead: The Toyota Way to Lean Leadership: Achieving and Sustaining Excellence Through Leadership Development

It is a pure Lean book, but it is at least good and interesting to listen to.
Read full review

- Christian

Not the way to six sigma

Disappointed. General overview of six sigma in consultant speak. Not helpful to me at all ? can I have my money back?
Read full review

- Big__Al

Book Details

  • Release Date: 22-02-2006
  • Publisher: McGraw-Hill Education