The Spirit of Kaizen

  • by Bob Maurer, Leigh Ann Hirschman
  • Narrated by Bob Maurer
  • 4 hrs and 8 mins
  • Unabridged Audiobook

Publisher's Summary

The easy-to-implement guide to driving organizational change by applying the proven concept of kaizen
UCLA psychologist and organizational consultant Dr. Robert Maurer provides a simple and proven effective technique for making major changes with minimal disruption. Applying the operational concept of kaizen - small, continual improvements - to common management challenges, managers can drive major improvements with a series of well-planned techniques for boosting quality, innovation, sales, and morale.

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Customer Reviews

Most Helpful

Kaizen change therapy

Not quite what I expected, but nonetheless excellent. I was familiar with kaizen as an engineer's process improvement tool, or more accurately 'philosophy'. Maurer' background as a clinical psychologist adds a new dimension in explaining WHY kaizen might succeed in helping us to deal with resistance to change, and what we might do to overcome the obstacles. Many useful anecdotal illustrations. His delivery was calm and believable, as one might expect from a doctor.
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- Mr Cy Keogh

The best, most useful book I've read since...

The best, most useful book I've read since The Chimp Paradox. Thank you Bob, I'm going to buy a copy for each of my staff
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- SteveJJennings

Book Details

  • Release Date: 06-11-2012
  • Publisher: Random House Audio