"The customer is always right" - or so anyone who has ever worked in any service industry is repeatedly told. In this book I have set out prove that statement is completely untrue and in fact, with customers like these, then maybe the opposite could be said. So sit back, grab your self a drink - perhaps an alcoholic one if you feel that way inclined - and enjoy some of the strangest, most ridiculous, and most outrageous complaints and statements from all walks of life.
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