Summary

The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.
PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your My Library section along with the audio.
©2013 Judith E. Glaser (P)2014 Gildan Media LLC
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Critic reviews

"Glaser's idea of C-IQ provides an excellent guide to improving effectiveness both on the job and outside the office and should stimulate "thinking different" among practitioners, faculty, and students of business. High recommended." ( Library Journal)
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Regular price: £19.69

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Customer Reviews

Most Helpful
1 out of 5 stars
By Mr. J. A. Ball on 08-06-18

A book that says a lot without saying much

Firstly, the narration is horrible. It's so one tone and airy that it might as well be text to speech. That factor really didn't help.
Apparently, common sense isn't common at all. That's all this book really is. I saw as campaigns on Facebook and this was being offered as revolutionary understanding. What BS! There's nothing here you won't get in a million other personal development books. The author seems to think she discovered common sense and has packaged it up in corporate speak.
I listened all the way through, trying to find one redeeming quality or bit of information. I found none. Even the usual misinterpretation of Albert Meharabian's %'s of communication was in here.
If you've never read a self help book, taken a course or had much common sense and you like having obvious things handed to you with special names, this book is for you.
It's rare I use Audible's returns option on personal development books but this one is going back. Save yourself the bother and get something useful.

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Customer Reviews

Most Helpful
3 out of 5 stars
By Boris K on 11-12-17

Some good points behind the words

Would you try another book from Judith E. Glaser and/or Karen Saltus?

No

Would you recommend Conversational Intelligence to your friends? Why or why not?

Maybe a summary of the book

How did the narrator detract from the book?

Yes, the narrator's tonal quality was difficult to listen to while driving, the words did not come across clearly.

If this book were a movie would you go see it?

No

Any additional comments?

This book had some critical skills and points for humanity but it was couched within so much psycho-babble and pseudo-science that it made if difficult to listen to. The author uses the term Conversational Intelligence almost every 2nd or 3rd sentence as well as "pre-frontal cortex," "amygdala," and "functional magnetic resonance imaging (F-MRI)." I'm sure her findings have some basis within science, but it feels as if the reader/listener is beaten over the head with these words to show you she is not making it up. I think all of her findings are valid and have some very useful take-aways, but it is very difficult to sort through all the extra words and find those nuggets, especially in the listening format.

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3 of 3 people found this review helpful

5 out of 5 stars
By Curiousgeorge on 16-05-14

Great insights

What did you love best about Conversational Intelligence?

This book was a really nice look at how conversations can spark great things, but more importantly, giving some insight into what stops us have great conversations.

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4 of 5 people found this review helpful

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