• Handling Difficult People

  • By: Deaver Brown
  • Narrated by: Deaver Brown
  • Length: 58 mins
  • Unabridged Audiobook
  • Release date: 19-04-07
  • Language: English
  • Publisher: Simply Media
  • 2 out of 5 stars 2.0 (1 rating)

Summary

Learn the art of handling difficult people in only 60 minutes of conversation and instruction. These are the subjects covered:


Introduction: We All Have Trouble with These People

Strategies: Give Yourself Permission to Defend Yourself

Four Types: Two to Worry About; Two Simpler to Handle

Patterns for Each Type: Attackers, Complainers, Know-it-alls, Ineffectives

Accept Your Losses: Distance Them for Results

Effective Strategies

Have the End in Mind

Family Members

Friends

Professional

Business

Community

Six Recommended Books
This product is part of the Simply Magazine Lifestyle series.
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© and (P) Christina Brown
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Regular price: £2.69

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Customer Reviews

Most Helpful
3 out of 5 stars
By T. Combs on 01-11-07

Worth about what you paid for it.

I have enjoyed a couple of the other Deaver Brown selections, but this isn't really one of them. The entire hour of Mr. Brown can be summed up with, "it's not really worth it to fight with people."

Okay, that's great, but now what? I'd have to recommend a pass on this selection.

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5 of 5 people found this review helpful

1 out of 5 stars
By Cavalier on 06-07-07

Disappointing

There are no real strategies identified in this book. It is more like a sport coach's pep talk ie: " Stay back, duck etc" He also tends to wander off topic and uses too many analogs for solutions instead of actual communication tools.

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10 of 11 people found this review helpful

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