Handling Difficult People

  • by Deaver Brown
  • Narrated by Deaver Brown
  • 0 hrs and 58 mins
  • Unabridged Audiobook

Publisher's Summary

Learn the art of handling difficult people in only 60 minutes of conversation and instruction. These are the subjects covered:
Introduction: We All Have Trouble with These People

Strategies: Give Yourself Permission to Defend Yourself

Four Types: Two to Worry About; Two Simpler to Handle

Patterns for Each Type: Attackers, Complainers, Know-it-alls, Ineffectives

Accept Your Losses: Distance Them for Results

Effective Strategies

Have the End in Mind

Family Members

Friends

Professional

Business

Community

Six Recommended Books
This product is part of the Simply Magazine Lifestyle series.

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Book Details

  • Release Date: 19-04-2007
  • Publisher: Simply Media