Summary

Regardless of age or occupation, conversation can be tricky. But like it or not, it's one of the most important things you do on a daily basis. Successful conversations help you advance professionally and make, maintain, and deepen relationships. Moreover, research shows that talking, when done on a substantive level, is correlated with a feeling of happiness and general well-being.
In just six lectures, Professor Curzan teaches you key strategies that can dramatically improve your ability to converse with anyone, from strangers to supervisors. This highly practical course focuses on the fundamental principles you need to become more conversationally aware and savvy at home, in the workplace, and beyond. You'll learn graceful ways of pointing out a mistake, asking someone to do something he or she doesn't want to do, preparing a person for "no," asking for a big favor, and providing information the recipient doesn't want to hear. You'll also learn devices for skillfully opening and closing exchanges, taking turns "negotiating the conversational floor," sending people subtle signals, and sharing the conversational burden to make discussions feel more mutual and enjoyable.
Whether you want to build rapport with colleagues, promote yourself in an interview, give a winning presentation, ingratiate yourself with your boss, or even create a connection on a first date, knowing what to say and how to say it allows for more productive, smoother interactions.Professor Curzan helps you get ahead by outlining simple techniques for accomplishing all of these goals and more.
Disclaimer: Please note that this recording may include references to supplemental texts or print references that are not essential to the program and not supplied with your purchase.
©2012 The Teaching Company, LLC (P)2012 The Great Courses
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Customer Reviews

Most Helpful
5 out of 5 stars
By a addison on 20-11-15

Good course

Great for business or private use lecturer very informative and presents her material very well

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1 of 1 people found this review helpful

5 out of 5 stars
By korky on 30-05-15

Excellent

Really interesting lecture. Didn't think I'd be clever enough to understand a linguistics lecture, but Professor Anne Curzan explained it all very thoroughly and I imagine this would be as interesting to language students as to those just wanted to dip their toe into the subject.

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1 of 1 people found this review helpful

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Customer Reviews

Most Helpful
5 out of 5 stars
By Jake on 11-07-14

Good Information

I feel that everyone should take this course just so we know that we're all on the same page when it comes to conversation structure and etiquette. Much of the information was basic and familiar, but Curzan nonetheless finds a way to make it entertaining and insightful. This course isn't necessary if you feel that you are already pretty good at conversation and how to negotiate one, but it does bring interesting linguistic ideas to bear on conversation structure. I do feel an urge to evangelize about how the conversation floor and backchanneling work after listening. Good, short course.

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15 of 16 people found this review helpful

5 out of 5 stars
By Ryan on 13-09-13

Short but Worth every second

Any additional comments?

absolutely worth listening to, Some of the information in here was new to me, even as a seasoned reader of effective communication books.
My only complaint is that I feel there was a lot more room for expansion on the topics... I believe her knowledge is far from tapped out and I'd love to hear more

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28 of 31 people found this review helpful

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