How Conversation Works: 6 Lessons for Better Communication : The Great Courses: Professional

  • by The Great Courses
  • Narrated by Professor Anne Curzan
  • Series: The Great Courses: Professional
  • 3 hrs and 8 mins
  • Lecture

Publisher's Summary

Regardless of age or occupation, conversation can be tricky. But like it or not, it's one of the most important things you do on a daily basis. Successful conversations help you advance professionally and make, maintain, and deepen relationships. Moreover, research shows that talking, when done on a substantive level, is correlated with a feeling of happiness and general well-being.
In just six lectures, Professor Curzan teaches you key strategies that can dramatically improve your ability to converse with anyone, from strangers to supervisors. This highly practical course focuses on the fundamental principles you need to become more conversationally aware and savvy at home, in the workplace, and beyond. You'll learn graceful ways of pointing out a mistake, asking someone to do something he or she doesn't want to do, preparing a person for "no," asking for a big favor, and providing information the recipient doesn't want to hear. You'll also learn devices for skillfully opening and closing exchanges, taking turns "negotiating the conversational floor," sending people subtle signals, and sharing the conversational burden to make discussions feel more mutual and enjoyable.
Whether you want to build rapport with colleagues, promote yourself in an interview, give a winning presentation, ingratiate yourself with your boss, or even create a connection on a first date, knowing what to say and how to say it allows for more productive, smoother interactions.Professor Curzan helps you get ahead by outlining simple techniques for accomplishing all of these goals and more.
Disclaimer: Please note that this recording may include references to supplemental texts or print references that are not essential to the program and not supplied with your purchase.


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Customer Reviews

Most Helpful


I know US college education does not have a great reputation and, if this is a fair sample, it supports that view. I do not need a 'Professor' to tell me that we ask questions indirectly, 'Could you pass me the sugar?' to be polite. (A typical five year old will make the same point, but with humour: 'I could, Mum, hahaha!'). I guess if English is not your mother tongue, this might be useful. This book has put me off this whole 'Great Courses' series, which had looked quite promising.
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- Judy Corstjens

Good but superficial

A good introduction to the syntax and semantics of conversation, but very superficial its its coverage of the breadth of scenarios and emotions under which conversations occur
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- J. R. Mchugh

Book Details

  • Release Date: 08-07-2013
  • Publisher: The Great Courses