How to Deal with Difficult People

  • by Gill Hasson
  • Narrated by Katy Carmichael
  • 4 hrs and 21 mins
  • Unabridged Audiobook

Publisher's Summary

Don't let problem people get to you!
Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with.
Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.
This book will help you to:

Understand what makes difficult people tick and how best to handle them
Learn ways to confidently stand up to others and resist the urge to attack back
Develop strategies to calmly navigate emotionally-charged situations
Deal with all kinds of difficult people - hostile, manipulative and the impossible
Know when to choose your battles, and when to walk away

Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people - to make your life less stressful and a great deal easier.

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Customer Reviews

Most Helpful

useful!

Found it useful to listen to. A bit repetitive but it brings the point home. Would recommend it.
Read full review

- Kemi

Book Details

  • Release Date: 31-08-2015
  • Publisher: Audible Studios