In just six lectures, Professor Curzan teaches you key strategies that can dramatically improve your ability to converse with anyone, from strangers to supervisors. This highly practical course focuses on the fundamental principles you need to become more conversationally aware and savvy at home, in the workplace, and beyond. You'll learn graceful ways of pointing out a mistake, asking someone to do something he or she doesn't want to do, preparing a person for "no," asking for a big favor, and providing information the recipient doesn't want to hear. You'll also learn devices for skillfully opening and closing exchanges, taking turns "negotiating the conversational floor," sending people subtle signals, and sharing the conversational burden to make discussions feel more mutual and enjoyable.
Whether you want to build rapport with colleagues, promote yourself in an interview, give a winning presentation, ingratiate yourself with your boss, or even create a connection on a first date, knowing what to say and how to say it allows for more productive, smoother interactions.Professor Curzan helps you get ahead by outlining simple techniques for accomplishing all of these goals and more.
Disclaimer: Please note that this recording may include references to supplemental texts or print references that are not essential to the program and not supplied with your purchase.
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Customer ReviewsMost Helpful
By Kemi on 22-07-18
this book has been an eye opener particularly with the references to cultural differences. I'd never understood why ppl seemed to misunderstand what I was saying and also the motives behind my saying it.
these things should be taught in schools. it would make life so much easier as we navigate our way around the ever increasing multicultural workplaces.
get the book. it will be immediately useful.
1 of 1 people found this review helpful
Customer ReviewsMost Helpful
By Jake on 11-07-14
I feel that everyone should take this course just so we know that we're all on the same page when it comes to conversation structure and etiquette. Much of the information was basic and familiar, but Curzan nonetheless finds a way to make it entertaining and insightful. This course isn't necessary if you feel that you are already pretty good at conversation and how to negotiate one, but it does bring interesting linguistic ideas to bear on conversation structure. I do feel an urge to evangelize about how the conversation floor and backchanneling work after listening. Good, short course.
16 of 17 people found this review helpful
By Ryan on 13-09-13
Short but Worth every second
Any additional comments?
absolutely worth listening to, Some of the information in here was new to me, even as a seasoned reader of effective communication books.
My only complaint is that I feel there was a lot more room for expansion on the topics... I believe her knowledge is far from tapped out and I'd love to hear more
30 of 33 people found this review helpful