Despite modern medicine's infatuation with high-tech gadgetry, the single most powerful diagnostic tool is the doctor-patient conversation, which can uncover the lion's share of illnesses. However, what patients say and what doctors hear are often two vastly different things.
Patients, anxious to convey their symptoms, feel an urgency to "make their case" to their doctors. Doctors, under pressure to be efficient, multitask while patients speak and often miss the key elements. Add in stereotypes, unconscious bias, conflicting agendas, and the fear of lawsuits and the risk of misdiagnosis and medical errors multiplies dangerously.
Though the gulf between what patients say and what doctors hear is often wide, Dr. Danielle Ofri proves that it doesn't have to be. Through the powerfully resonant human stories that Ofri is celebrated for, she explores the high-stakes world of doctor-patient communication that we all must navigate. Reporting on the latest research studies and interviewing scholars, doctors, and patients, Ofri reveals how better communication can lead to better health for all of us.
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Customer ReviewsMost Helpful
By Dennis Adler on 15-09-17
Newbie review follows. Be ware
Long & prose-like. Author wrote it to teach herself the subject. Wish all doctors would read it. Current health care system makes the door / patient communication difficult. I have no reference for this book, so I gave it 3 stars. Good narration.
2 of 2 people found this review helpful
By Stephen on 24-10-17
Enjoyed this one, even if cases sounded likely mainly dealing with dear medicine, the more expensive end, the wealthier clientele, the same principles would relate to any medical encounter more or less I guess.