If you can't trust those in charge, who can you trust?
From government to business, banks to media, trust in institutions is at an all-time low. Widespread corruption, elitism and economic disparity have led to a worldwide upsurge of antiestablishment movements. But this isn't the age of distrust - far from it.
In this revolutionary book, world-renowned trust expert Rachel Botsman reveals that we are at the tipping point of one of the biggest social transformations in human history. A new world order is emerging: we have lost faith in brands, leaders and systems, but millions of people every day rent their homes to total strangers on AirBnB, exchange cryptocurrency online or get in the cars of unknown Uber drivers.
This is the age of distributed trust; a paradigm shift driven by new technologies that are rewriting the rules of an all-too-human relationship. If we are to benefit from this radical transformation, it is vital that we understand the new mechanics of how trust is built, managed, lost and repaired. In Who Can You Trust?, Botsman provides a detailed map of this uncharted landscape - and explores what's next for humanity.
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Customer ReviewsMost Helpful
By Amazon Customer on 18-03-18
Fascinating and thought provoking
Great book. Botsman makes her case convincingly and with fascinating examples. As technology and our resulting behaviour is moving so fast in this area, it's an impressive feat that Botsman's research constantly feels finger-on-the-pulse and never dated. You will be left thinking about this book for weeks after. That said, Botsman doesn't present a clear solution to some of the more damning futures she predicts for us here (probably because there isn't one) which leaves the final tone of the book a little pessimistic.
Overall narration is good and picks up on some of the anecdotal humour in Botsman's writing, but I really felt like she was trying to put on a Chinese accent when reading quotes from Jack Ma and others(?!).