• The Power of Positive Confrontation

  • The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life - Completely Revised and Updated Edition
  • By: Barbara Pachter
  • Narrated by: Barbara Pachter
  • Length: 8 hrs and 5 mins
  • Unabridged Audiobook
  • Release date: 23-12-14
  • Language: English
  • Publisher: Gildan Media, LLC
  • 4 out of 5 stars 4.0 (2 ratings)

Summary

When slighted, misunderstood, cut in front of, annoyed, taken advantage of, or treated rudely, most people avoid their bosses, ignore coworkers, change hairdressers, complain to friends, pound their fists, or rant on social media. They often miss the most positive, effective alternative of all: confronting positively. Now, for everyone who was never taught or never realized that between "bully" and "wimp" is a range of behavior that is positive, dignified, and effective for dealing with life's bothersome situations, there is The Power of Positive Confrontation.
This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online. The Power of Positive Confrontation reveals:



The consequences of not confronting or of confronting negatively
How to accurately assess what is bothering you and why
Three essential steps of polite and powerful confrontationVital verbal and nonverbal skills that make or break communication, including common language pitfalls
Strategies for assertive communication, whether face to face, in writing, by phone, or online

©2014 Barbara Pachter (P)2014 Gildan Media LLC
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Critic reviews

"No tricks; just intelligent action...Terrifically useful." ( Worcester Telegram)
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Regular price: £20.39

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Customer Reviews

Most Helpful
5 out of 5 stars
By Sara Lambrinos on 06-03-17

Should be required reading for every professional

I really appreciate Barbara's no nonsense, direct yet empathic approach to dealing with conflict. I'm glad this book exists, and I hope that more people in the professional world will make use of its principles.

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4 of 6 people found this review helpful

2 out of 5 stars
By TANIA on 06-03-18

get to the ppint!

An Endless delay to finally get to the point. I gave up on chapter five while she was still talking about how this book will help.

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1 of 2 people found this review helpful

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